Customer loyalty is describing the relationship between a customer and an enterprise which is positive and enduring.
According to the data from Bain & Company, the average spending of repeat customers (with 31–36 months of shopping relationship) exceeds 65% more than that of new customers (with 0–6 months). In addition, persuading new customers to have a purchase behavior can cost even 25 times more expensive than the existing customers. Therefore, loyal customers are definitely valuable asset for an enterprise.
Multiable CRM assists enterprise to manage client data with unlimited self-defined dashboards. Make use of CRM to enhance customer and boost your recurring income!
What if my sales people are so busy and ignore the dashboards? Multiable CRM’s robotic customer event alert (RCEA) through built-in EBI can help!
Whenever your customer stop buying for over a few months, membership is going to expire, birthday of your VIP is coming…… etc., RCEA can pro-actively alert your sales team, your management or even your customer!!!
What are you waiting for? Make use of the 80% EDG grant and improve you customer engagement immediately!!!
📍Multiable M18 ERP📍
M18 ERP is a highly configurable cloud-native business software which runs on cloud or on-premise, allow users to customise the system to meet different business challenges without expensive customisation fee to vendor. Besides backend (ERP) solutions, Multiable M18 provides frontend solutions for Point-of-Sales & seamless integration for eCommerce portal.
Discover more on https://multiable.com.sg/?utm_source=ig&utm_medium=photopost&utm_campaign=Why+is+Customer+Loyalty+Important%3F&utm_id=IG-2022-08-002
@yoshi.1c #erpsystem #erpcloud #ERPSoftware #CRM #POS #eCommerce #businesssoftware #萬達寶 #Multiable #EDG #PSG #digitalisation #customerloyalty #余逸思 #YoshiYu
